Terms of Service

---

Effective Date: January 1, 2025

At Captain Hayes Charters, accessible from www.captainhayescharters.com, we are committed to protecting your privacy. This Privacy Policy outlines the types of personal information we collect, how we use it, and the measures we take to keep your information secure.

Information We Collect

When you use our website or services, we may collect the following types of personal information:

Information You Provide Directly

• Name, email address, phone number, and other contact details.
• Payment information (processed securely through third-party providers).
• Information you provide when booking a charter or contacting us for inquiries.

Information We Collect Automatically

• Your IP address, browser type, and device information.
• Pages visited on our website, time spent on the site, and other browsing behavior.
• Location data (if enabled).

Third-Party Data

We may receive information about you from third-party platforms such as booking partners or social media if you engage with us through those channels.

How We Use Your Information

We use the information collected to:

• Process and manage bookings and payments.
• Provide customer support and respond to inquiries.
• Improve our website and services through analytics.
• Send important updates, offers, and marketing communications (with your consent).
• Comply with legal obligations and protect against fraud or unauthorized activity.

Sharing of Information

We do not sell your personal information. However, we may share your information with trusted third parties, including:

• Payment Processors: To handle secure payments and refunds.
• Service Providers: For email communications, booking management, and website hosting.
• Legal Authorities: If required by law or to protect our legal rights.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. These may include:

• Essential Cookies: Necessary for site functionality (e.g., booking forms).
• Analytics Cookies: To gather information about website usage.
• Advertising Cookies: To display relevant promotions on third-party platforms.

You can control cookie settings through your browser preferences.

Data Security

We take reasonable measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or storage system is 100% secure, so we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access, update, or delete your personal data.
• Withdraw consent for marketing communications.
• Object to or restrict certain types of data processing.

To exercise your rights, please contact us at [Insert Contact Email].

Third-Party Links

Our website may contain links to external websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any linked sites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us.

By using our website and services, you agree to this Privacy Policy. Thank you for trusting Captain Hayes Charters with your personal information!

Pickup & Transfers

• Pickup Location: Agreed upon during reservation.
• Transfers: Transfer to/from the departure site may be available and included in the price, depending on your location and distance from the dock.

Catch Policy

• You Keep Catch
• Catch and Release: Allowed upon request.

Types of Fishing Offered

• Inshore Fishing
• Reef Fishing
• Flats Fishing

Fishing Techniques Available

• Light Tackle
• Jigging
• Popping
• Drift Fishing
• Flounder Gigging

Onboard Amenities

• GPS Navigation System
• Lowrance Electronics
• Live Bait Well

What’s Included

• Rods, Reels & Tackle
• Lures